Get in Touch With Us
Got a question about something you have read on tv-timewarp.co.uk, spotted an offer that needs a second look, or want to suggest a casino we should be covering? This page explains the best way to reach us and what you can expect once you do.
The Best Way to Reach Us
Email is the most reliable route to our team. Send your message to [email protected] and a member of the editorial team will read it personally. We do not rely on automated replies to close out enquiries — every message gets a real response from someone who has actually read it.
If you can, tell us upfront what your message is about. A quick line such as "bonus terms query" or "correction on a casino review" helps us route it to the right person and get back to you faster.
What We Can Help With
We hear from readers about a wide range of things connected to non Gamstop casinos, free spins offers and the wider UK gambling market. Common reasons people get in touch include:
- Questions about a specific casino — including anything featured in our Best Non GamStop Casinos 2026 rankings, such as how a welcome offer works or what payment methods a site accepts.
- Corrections — bonus terms, wagering requirements and free spins offers at casinos not on Gamstop change often. If something we have published looks out of date, we want to know.
- Suggestions for coverage — if there is a new casino, a payment method, or a topic around casinos not on Gamstop you think deserves attention, let us know.
- How we rate and rank — if you would like more detail on the criteria behind our comparisons, we are happy to explain our approach.
- Support and self-exclusion queries — if you or someone you know wants information on managing gambling, including self-exclusion options, mention this in your message and we will point you towards relevant resources.
What Happens After You Send a Message
Every enquiry is reviewed individually rather than filtered through a script. We aim to respond within a couple of working days, though this can stretch slightly if we are mid-way through updating our casino comparisons or checking a new welcome offer. If your question needs more digging — for example, verifying a specific free spins term at one of the sites we cover — we will say so rather than leave you guessing.
We are not able to process withdrawals, resolve account disputes, or intervene directly with any casino operator on a player's behalf. For issues of that kind, the casino's own customer support team, or the relevant licensing authority under which it operates, will always be the correct first point of contact.
A Note Before You Write In
Non Gamstop Casinos is an independent comparison resource. We research and rank casinos not on Gamstop, including their bonuses, payment options and game ranges, but we do not operate any of the sites listed on this site and cannot make decisions on their behalf regarding your account, deposits or bonus eligibility.
Gambling with any operator, including those outside the Gamstop scheme, should always be approached with a clear budget and a clear head. Anyone who feels they need a break from gambling can find guidance on self-exclusion and support options by getting in touch — we are glad to point you in the right direction.
All offers referenced across tv-timewarp.co.uk are for readers aged 18 and over. Thank you for taking the time to read this page — we look forward to hearing from you.